Sunday, June 6, 2010

How to use 'I Messages' to help solve conflicts

Using an 'I Message' with others is a useful tool that could help defuse a conflict with other people. Instead of making 'Accusing You' statements that sound blameful and attacking, using an 'I Message' is a constructive step that has the potential to de-escalate the feelings of anxiety and maintain the peace between you.

Click on CONFLICT RESOLUTION to read the entire article on

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